Did you know that 75% of companies have no process for nurturing sales leads? This is an astonishing statistic because when a company engages customers through a CRM, that same customer is likely to spend between 20% to 40% more the next time they make a purchase from that company.
CRM solutions are the most effective way for an organization to stay abreast of all customer interactions. If you are considering implementing a CRM solution, there are a few things you should consider:
When making a final decision, it's important to choose a CRM solution that meets your specific needs. Ultimately your decision can help your departments be more successful in managing customers, making your organization more profitable.