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Introduction

TechValidate Introduction: 

This case study of MicroChannel is based on a March 2018 survey of Global Software, Inc. customers by TechValidate, a 3rd-party research service.

TechValidate Quote: 

“Any time that management needs a report, it is immediately available using Atlas. We get data precision and accuracy, not to mention timing.”

Challenges

TechValidate Challenges: 

Addressed the following reporting challenges after implementing Atlas address for their organization:

  • Accessing applicable data
  • Rekeying data from Dynamics into spreadsheets
  • Manual, multi-step reporting processes
  • A lack of access to real-time information
  • A heavy reliance on IT to create or edit reports
  • Creating reports in a timely manner
  • A lack of data accuracy and/or validity
  • Combining/consolidating GL and non-GL data from core systems and other database sources
  • Limitations of Management Reporter or other Excel add-ins

Evaluated the following reporting tools before selecting Atlas:

  • A BI solution (Targit, JetReports, Zap, BI365)
  • Management Reporter

Use Case

TechValidate Use Case: 
  • Has used Atlas as a replacement for Management Reporter.
  • Uses the following supplemental reporting tools with Atlas:
    • Business Intelligence (BI) tools
    • Power BI tools
    • Qlik Sense
  • Uses the Atlas query functionality for reporting beyond Financials/GL for the following types of reports beyond Financials/GL:
    • Project Management
    • Sales
    • Payables/Receivables
    • Cost Management

Results

TechValidate Results: 
  • Freed up more than 50% of their organization’s IT support now that they have Atlas to create reports.
  • Trimmed more than 60% from their previous reporting process after using Atlas.

Company Profile

Company Snapshot: 

Company:
MicroChannel

Company Size:
Medium Enterprise

Industry:
Computer Services

ERP: 
Microsoft Dynamics

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