Education Serves at Global Software Inc



Education Services

Global Software, Inc.′s sole mission is to stay abreast of technology, know-how and industry best practices. Global is constantly anticipating immediate and future needs of our customers and partners. We offer high quality, cost-effective training that emphasizes practical methods for using our software. Training is available in Raleigh, NC at Global′s Worldwide headquarters or you can choose a convenience option of bringing our trainers onsite to your location. Web-based training is also available for individual or small groups as well.

For training information and scheduling, please complete our:

Training Request Form

CPE Training Guidelines

CPE Units

In need of continuing professional education units? Global has two great ways to earn CPE units; attend Global Software, Inc.′s User Forums or attend one of the many education classes available at either Global's corporate office in Raleigh, NC, USA or schedule a session to be held at your location. Global Software, Inc. offers basic, intermediate, and advanced levels of educational programs. No prerequisites or advanced preparation is required; however, prior working knowledge and/or knowledge of the program topic are strongly recommended. Participants will receive 7 CPE credit points per day of training.

Global Software is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing education on the National Registry of CPE Sponsors. State Boards of accountancy have final authority on the acceptance of individual courses for CPE credit.

Compliants regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN 37219-2417. Web Site: (link is external). For more information regarding administrative policies such as compliant and refund, please contact our offices at 800-849-7500.

To register for a specific course or for complete class CPE credit information, please contact Jackie Hood at (link sends e-mail) or call us at: 1.800.326.3444.

Global Software, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) (link is external) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors (link is external).


Training Complaint Resolution Policy

  • Complaints are made on the Course Evaluation Form
  • These forms are read by the VP of Client Services
  • For complaints relating to the product being trained: a Helpdesk case will be opened and will be handled by the Helpdesk
  • Helpdesk personnel will contact the client when the case has been resolved and implemented the corrective action.
  • For complaints about the instructor: The VP of Client Services will determine the action to be taken.
  • If necessary, the VP of Client Services will call the client where corrective actions can be discussed (e.g. refunds, subsequent training sessions, etc).
Training Complaint Resolution Policy
Training Complaint Resolution Policy

Refund Policy

Refunds and Cancelations: Requests for refunds must be sent to our VP, Client Services. Our VP, Client Services will determine if the situation warrants a refund, or a different resolution (eg. subsequent training sessions, etc.).

2016 Education Schedule Supplemental Information

Course TitleDates of CourseCourse #Delivery ModeCourse LevelDurationField of StudyCPE Credits
Accounts Payable Basic Applications CoursePer RequestAPA-101Group - LiveBasic2 DaysS14
Pay Master WorkshopPer RequestAPA-201Group - LiveBasic1 DayS7
Accounts Receivable Basic Applications CoursePer RequestARA-101Group-LiveBasic3 daysS21
Credit Manager for Windows WorkshopPer RequestARA-201Group-LiveBasic1 dayS7
General Ledger Basic Applications CoursePer RequestGLA-101Group-LiveBasic3 daysS21
Information Analyst for General Ledger CoursePer RequestGLA-111Group-LiveBasic1 dayS7
General Ledger Report Writing WorkshopPer RequestGLA-201Group-LiveBasic2 daysS14
Purchase Order Basic Applications CoursePer RequestPOA-201Group-LiveBasic1 dayS7
Spreadsheet Server for GL Training CoursePer RequestSS-101Group Internet-BasedBasic1 dayS7
Spreadsheet Server for GL & Query TrainingPer RequestSS-201Group-LiveAdvanced3 daysS21
Spreadsheet Server for Query TrainingPer RequestSS-301Group-LiveAdvanced2 daysS14
Spreadsheet Server Writeback Training CoursePer RequestSS-102Group Internet-BasedBasic1 dayS7
Budget Accelerator User Training ClassPer RequestBA-101Group-LiveBasic1 dayS7
Budget Accelerator Administrator Training ClassPer RequestBA-102Group-LiveBasic4 daysS28
Cost Analyzer Training ClassPer RequestCAA-101Group-LiveBasic1 dayS7
Fixed Assets New User Training ClassPer RequestFAA-101Group-LiveBasic3 daysS21
Fixed Assets Basic Applications CoursePer RequestFAA-101Group-LiveBasic3 daysS21
Fixed Assets Report Writer ClassPer RequestFAA-201Group-LiveBasic1 dayS7
Fixed Assets New Features ClassPer RequestFAA-301Group-LiveIntermediate1 dayS7
Project Accounting New User ClassPer RequestPAA-201Group-LiveIntermediate1 dayS7
Project Account New Features ClassPer RequestPAA-301Group-LiveIntermediate1 dayS7
Impromptu for AS/400 Financials User ClassPer RequestIMA-101Group-LiveBasic1 dayS7
Impromptu for AS/400 Financials Administrator ClassPer RequestIMA-201Group-LiveBasic1 dayS7
General Ledger Basic On-line WorkshopPer RequestGLC-101Group-LiveBasic2 daysS14
General Ledger Report Writing WorkshopPer RequestGLC-201Group-LiveIntermediate2 daysS14
General Ledger System Technical WorkshopPer RequestGLC-301Group-LiveAdvanced1 dayS7
Fixed Assets On-line WorkshopPer RequestFAC-101Group-LiveBasic3 daysS21
Accounts Payable Basic On-line WorkshopPer RequestAPC-101Group-LiveBasic3 daysS21
Accounts Payable Advanced WorkshopPer RequestAPC-111Group-LiveAdvanced2 daysS14
Accounts Payable 1099 WorkshopPer RequestAPC-112Group-LiveAdvanced1 dayS7
Accounts Payable System Technical WorkshopPer RequestAPC-301Group-LiveAdvanced1 dayS7

Field of Study Key:          S = Specialized Knowledge and Applications          C = Computer Science          F = Finance