Education Serves at Global Software Inc

Services

 

Education Services

Global Software, Inc.′s sole mission is to stay abreast of technology, know-how and industry best practices. Global is constantly anticipating immediate and future needs of our customers and partners. We offer high quality, cost-effective training that emphasizes practical methods for using our software. Training is available in Raleigh, NC at Global′s Worldwide headquarters or you can choose a convenience option of bringing our trainers onsite to your location. Web-based training is also available for individual or small groups as well.

For training information and scheduling, please complete our:


Training Request Form

CPE Training Guidelines

CPE Units

In need of continuing professional education units? Global has two great ways to earn CPE units; attend Global Software, Inc.′s User Forums or attend one of the many education classes available at either Global's corporate office in Raleigh, NC, USA or schedule a session to be held at your location. Global Software, Inc. offers basic, intermediate, and advanced levels of educational programs. No prerequisites or advanced preparation is required; however, prior working knowledge and/or knowledge of the program topic are strongly recommended. Participants will receive 7 CPE credit points per day of training.

Global Software is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing education on the National Registry of CPE Sponsors. State Boards of accountancy have final authority on the acceptance of individual courses for CPE credit.

Compliants regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN 37219-2417. Web Site: www.nasba.org (link is external). For more information regarding administrative policies such as compliant and refund, please contact our offices at 800-849-7500.

To register for a specific course or for complete class CPE credit information, please contact Jackie Hood at jackie.hood@globalsoftwareinc.com (link sends e-mail) or call us at: 1.800.326.3444.

Global Software, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) (link is external) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors (link is external).

 

Training Complaint Resolution Policy

  • Complaints are made on the Course Evaluation Form
  • These forms are read by the VP of Client Services
  • For complaints relating to the product being trained: a Helpdesk case will be opened and will be handled by the Helpdesk
  • Helpdesk personnel will contact the client when the case has been resolved and implemented the corrective action.
  • For complaints about the instructor: The VP of Client Services will determine the action to be taken.
  • If necessary, the VP of Client Services will call the client where corrective actions can be discussed (e.g. refunds, subsequent training sessions, etc).
Training Complaint Resolution Policy
Training Complaint Resolution Policy

Refund Policy

Refunds and Cancelations: Requests for refunds must be sent to our VP, Client Services. Our VP, Client Services will determine if the situation warrants a refund, or a different resolution (eg. subsequent training sessions, etc.).

2016 Education Schedule Supplemental Information

Course Title Dates of Course Course # Delivery Mode Course Level Duration Field of Study CPE Credits
Accounts Payable Basic Applications Course Per Request APA-101 Group - Live Basic 2 Days S 14
Pay Master Workshop Per Request APA-201 Group - Live Basic 1 Day S 7
Accounts Receivable Basic Applications Course Per Request ARA-101 Group-Live Basic 3 days S 21
Credit Manager for Windows Workshop Per Request ARA-201 Group-Live Basic 1 day S 7
General Ledger Basic Applications Course Per Request GLA-101 Group-Live Basic 3 days S 21
Information Analyst for General Ledger Course Per Request GLA-111 Group-Live Basic 1 day S 7
General Ledger Report Writing Workshop Per Request GLA-201 Group-Live Basic 2 days S 14
Purchase Order Basic Applications Course Per Request POA-201 Group-Live Basic 1 day S 7
Spreadsheet Server for GL Training Course Per Request SS-101 Group Internet-Based Basic 1 day S 7
Spreadsheet Server for GL & Query Training Per Request SS-201 Group-Live Advanced 3 days S 21
Spreadsheet Server for Query Training Per Request SS-301 Group-Live Advanced 2 days S 14
Spreadsheet Server Writeback Training Course Per Request SS-102 Group Internet-Based Basic 1 day S 7
Budget Accelerator User Training Class Per Request BA-101 Group-Live Basic 1 day S 7
Budget Accelerator Administrator Training Class Per Request BA-102 Group-Live Basic 4 days S 28
Cost Analyzer Training Class Per Request CAA-101 Group-Live Basic 1 day S 7
Fixed Assets New User Training Class Per Request FAA-101 Group-Live Basic 3 days S 21
Fixed Assets Basic Applications Course Per Request FAA-101 Group-Live Basic 3 days S 21
Fixed Assets Report Writer Class Per Request FAA-201 Group-Live Basic 1 day S 7
Fixed Assets New Features Class Per Request FAA-301 Group-Live Intermediate 1 day S 7
Project Accounting New User Class Per Request PAA-201 Group-Live Intermediate 1 day S 7
Project Account New Features Class Per Request PAA-301 Group-Live Intermediate 1 day S 7
Impromptu for AS/400 Financials User Class Per Request IMA-101 Group-Live Basic 1 day S 7
Impromptu for AS/400 Financials Administrator Class Per Request IMA-201 Group-Live Basic 1 day S 7
General Ledger Basic On-line Workshop Per Request GLC-101 Group-Live Basic 2 days S 14
General Ledger Report Writing Workshop Per Request GLC-201 Group-Live Intermediate 2 days S 14
General Ledger System Technical Workshop Per Request GLC-301 Group-Live Advanced 1 day S 7
Fixed Assets On-line Workshop Per Request FAC-101 Group-Live Basic 3 days S 21
Accounts Payable Basic On-line Workshop Per Request APC-101 Group-Live Basic 3 days S 21
Accounts Payable Advanced Workshop Per Request APC-111 Group-Live Advanced 2 days S 14
Accounts Payable 1099 Workshop Per Request APC-112 Group-Live Advanced 1 day S 7
Accounts Payable System Technical Workshop Per Request APC-301 Group-Live Advanced 1 day S 7

Field of Study Key:          S = Specialized Knowledge and Applications          C = Computer Science          F = Finance